Effective Date: September 2024

1. Introduction
At Forklifting.co.za, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy and Cookie Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Protection of Personal Information Act (POPIA). By using our website and services, you agree to the terms outlined below.

2. Personal Information We Collect
We collect personal information that you voluntarily provide when you use our quote services, such as:

• Full name
• Contact details (email address and phone number)
• Company name (if applicable)
• Location
• Industry
• Details of the services you are requesting a quote for

We only collect personal information necessary for the purposes of providing you with quotes from our registered suppliers.

3. Purpose of Collection
We collect and use your personal information to:

• Provide you with quotes for the services you request
• Share your details with our registered suppliers to facilitate quoting
• Respond to any inquiries or requests you may have
• Improve our services and user experience

We will not use your personal information for any other purpose without your consent.

4. Sharing of Personal Information
We only share your personal information with our registered suppliers who need your details to provide the quotes you have requested. These suppliers are bound by confidentiality agreements and may only use your personal information for quoting purposes.

We do not sell or distribute your personal information to any third parties for marketing or any other purpose.

5. Security of Your Information
We take reasonable technical and organizational measures to safeguard your personal information from unauthorized access, use, or disclosure. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Retention of Personal Information
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, we will take reasonable steps to securely delete or destroy it.

7. Your Rights
In accordance with POPIA, you have the following rights regarding your personal information:

• The right to access your personal information held by us
• The right to request correction or deletion of your personal information
• The right to object to the processing of your personal information
• The right to withdraw consent for processing your personal information

To exercise any of these rights, please contact us using the details provided at the end of this policy.

8. Use of Cookies
Forklifting.co.za uses cookies to improve your experience on our website. Cookies are small files stored on your device that help us analyze web traffic and tailor our services to your needs. We use cookies for:

• Enhancing site performance and functionality
• Tracking usage patterns to improve our website

You can manage or disable cookies in your web browser settings. However, disabling cookies may affect your experience on our website.

9. Updates to This Policy
We may update this Privacy and Cookie Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review this policy periodically.

10. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, or if you would like to exercise your rights under POPIA, please contact us at:

Forklifting.co.za
Email: [email protected]
Phone: +27 78 421 6126